These Terms of Use (“Agreement”) govern your access to and use of the website https://lumentree.com/ and the services provided by Lumen Tree LTD (“Company,” “we,” “our,” “us”). By accessing or using any part of the website or services, you agree to comply with these Terms. If you do not agree to these terms, you must refrain from using our services.
1. Eligibility
You must be at least 18 years of age to access or use the website and our landscaping services. By using or accessing our services, you confirm that you are of legal age and have the capacity to enter into binding agreements.
2. Services Provided
Lumen Tree LTD specializes in landscape design, offering a wide range of solutions for both residential and commercial projects. Our services include, but are not limited to:
- Landscape design concept development.
- Green space planning.
- 3D visualization creation.
- Selection of plants, materials, and decorative elements.
- Preparation of technical and working documentation.
- Project supervision during project implementation to ensure compliance with stated design solutions.
3. Account Registration and Security
To access certain features of our services, you may be required to create an account. By registering, you agree to provide accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
4. Usage of Services
You agree to use the website and services solely for lawful purposes and in accordance with the terms outlined in this Agreement. You must not:
- Use our services to transmit harmful or unlawful content.
- Attempt to access or disrupt the security or functionality of our platform or other users’ accounts.
- Violate any applicable laws, including those related to data protection and privacy.
- Reproduce, distribute, or resell any content from the platform without obtaining prior written permission from us.
5. License to Use
Upon subscribing to our landscaping services, you are granted a limited, non-exclusive, non-transferable license to access and use the services for your personal or business purposes. This license is subject to the terms outlined in this Agreement and any additional agreements specific to your subscription.
6. Payment and Subscription Terms
Payments for services must be made in advance unless otherwise agreed upon in writing. Accepted payment methods include:
- Bank transfer
- PayPal
- Stripe
- Other verified payment systems
Invoices will be issued electronically after payment confirmation. If the services are to be delivered over a series of stages, payment for each stage must be completed before work begins on the next stage.
7. Support and Maintenance
Lumen Tree LTD provides ongoing support and maintenance as part of the subscription packages selected. This includes:
- Technical support during business hours
- Regular updates and seasonal adjustments for landscaping services
- Optional customizations and additional landscaping features
The specifics of support packages and service levels are detailed in the subscription agreement or contract.
8. Intellectual Property Rights
All intellectual property rights related to the services and materials provided by Lumen Tree LTD, including copyrights, trademarks, and patents, remain the property of the Company or its licensors. You are granted a license to use the services and related materials but do not acquire ownership rights.
9. Termination and Suspension
We reserve the right to suspend or terminate your access to the platform and services if we determine that you have violated this Agreement or engaged in unlawful activities. You may terminate your use of our services at any time by providing written notice. Upon termination, your access will be revoked, and any outstanding payments will still be due.
10. Limitation of Liability
To the fullest extent permitted by law, Lumen Tree LTD is not liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of our services. Our total liability is limited to the amount paid for the services in the past 12 months.
11. Indemnity
You agree to indemnify and hold harmless Lumen Tree LTD, its officers, directors, employees, and agents from any claims, damages, liabilities, and expenses (including legal fees) arising out of your use of the services or violation of this Agreement.
12. Changes to This Agreement
We reserve the right to amend or update this Agreement at any time. All modifications will be posted with an updated “Effective Date.” We encourage you to review this Agreement regularly. Your continued use of the services after changes are posted signifies your acceptance of the revised terms.
13. Governing Law and Jurisdiction
This Agreement is governed by the laws of Hong Kong. Any disputes arising from this Agreement shall be resolved amicably. If unresolved, the matter shall be referred to the competent court in Hong Kong.
14. Contact Information
For questions regarding these Terms of Use, please contact us at:
Lumen Tree LTD
Registered Address: 1 Room 1607A, Fortune Commercial Building, 362 Sha Tsui Road, Tsuen Wan, Hong Kong
Email: LumenTree.ltd@gmail.com